Terms & Conditions zas36 – Terms of Use for Malaysia's Online Casino Platform

1. Definitions & Interpretation

In these Terms & Conditions, the following words carry the meanings stated below unless the context requires otherwise:

• "zas36" refers to the online casino and Sports Betting platform accessible at https://zas36.click and any associated mobile applications.
• "Member" or "User" refers to any individual who has registered and holds an active account with zas36.
• "Platform" refers to the zas36.click website, its mobile application, and all digital services provided by zas36.
• "Games" covers all slots, blackjack, table games, Live Casino, and all gambling content available at zas36.
• "Sports Betting" refers to the Sports Betting section covering football, badminton, e-sports, and other sports available on the zas36 platform.
• "Funds" refers to the MYR credit balance in your zas36 account that is available for wagering.
• "Bonus" refers to any additional credits, rebates, cashback, or other rewards granted by zas36 to members.
• "Wagering Requirement" refers to the minimum wagering requirement that must be fulfilled before a bonus is eligible to be withdrawn as cash.

2. Acceptance of Terms

By registering a zas36 account, accessing the platform, or using any of the services provided, you expressly and irrevocably agree to be fully bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, you are not permitted to register for or use the zas36 platform.

These Terms & Conditions are to be read together with Privacy Policy and Responsible Gambling Guide zas36, all of which together form the complete agreement between you and our platform.

3. Member Eligibility

To be eligible to register and use the zas36 platform, you must meet all of the following requirements:

• Must be 18 years of age or older at the time of registration and throughout the entire period of platform use.
• Not subject to any court order or legal restriction that prohibits participation in online gambling.
• Registering voluntarily in your own name — not on behalf of any third party.
• Not listed on the self-exclusion register of any recognised responsible gambling programme.
• You must have full legal capacity to enter into a binding agreement in the jurisdiction where you reside.

4. Account Registration

4.1 One Account Per Individual

Each individual is permitted to hold and operate only ONE zas36 account at any given time. Registering more than one account under the same identity – using a different name, email address, phone number, or device – is strictly prohibited.

If zas36 identifies that an individual holds more than one account, zas36 reserves the right to close all associated accounts, void all bonuses that have not yet met their wagering requirements, and freeze withdrawals pending the completion of an investigation. Balances held in secondary accounts and beyond may be forfeited.

4.2 Accuracy of Information

You are required to provide accurate, truthful, and up-to-date information during registration and whenever requested. This includes your full name as shown on your identification card, an active email address, a valid Malaysian phone number, and your exact date of birth.

Zas36 may request that you submit a copy of your identification document (MyKad or passport) for verification purposes at any time, particularly before processing withdrawals that exceed a certain amount.

4.3 Financial Information

The e-wallet or bank account used for deposits and withdrawals must be registered under the same name as your zas36 account. zas36 will not process withdrawals to third-party accounts.

5. Account Security

You are solely responsible for maintaining the confidentiality of your password, PIN, and all login credentials for your zas36 account. Security measures we recommend:

• Use a strong, unique password that is not used on any other platform.
• Do not share your login credentials with anyone, including family members or friends.
• Log out of your account when using a shared device.
• Enable two-factor authentication (2FA) if available in your account settings.
• Report any suspicious activity on your account to the zas36 support team immediately.

Zas36 shall not be held liable for any losses arising from unauthorised access to your account due to negligence in safeguarding your login credentials. zas36 WILL NEVER request your password via email, live chat, or any other communication channel.

6. Account Closure

6.1 Closure by Member

You may close your zas36 account at any time by contacting our customer support team via email at support@zas36.click. Prior to closure, all pending withdrawals will be processed in accordance with standard procedures and any remaining balance will be returned to your original payment method.

6.2 Closure by zas36

Zas36 reserves the right to suspend, restrict, or close any member's account without prior notice under the following circumstances:

• Fraud, money laundering, or any suspected criminal activity.
• Violation of any section of these Terms & Conditions.
• Registration using false or misleading information.
• Abuse of the bonus or promotions system.
• Undue pressure, threats, or harassment directed at staff or other members.
• Age limit violation – account holder is under 18.

7. Deposits

Zas36 accepts deposits via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow
• FPX via Maybank2u
• FPX via CIMB Clicks

All deposited funds must come from a legitimate source and be in the name of the zas36 account holder. zas36 does not accept deposits from credit cards or any form of loan. Funds suspected of originating from illegal sources will be blocked and reported to the relevant authorities.

8. Withdrawals

8.1 General Withdrawal Terms

Members may submit a withdrawal request at any time, subject to the following conditions:

• The minimum withdrawal amount is RM10 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit, or to an account held in the same name.
• Identity verification may be required before your first withdrawal or any withdrawal exceeding a certain amount.
• All applicable bonus wagering requirements must be fully met before funds can be withdrawn.

8.2 Processing Time

Zas36 aims to process all withdrawals in under 3 minutes to Malaysian e-wallets (Touch 'n Go, GrabPay, DuitNow, Boost). FPX withdrawals to bank accounts typically take 10 to 30 minutes depending on bank operating hours. In exceptional cases requiring additional review, processing times may be longer and members will be notified accordingly.

8.3 Withdrawal Suspension

Zas36 reserves the right to place a withdrawal on hold for security review, identity verification, or investigation of suspected suspicious activity. In such cases, the member will be notified and their cooperation is required to expedite the verification process.

9. Bonus & Promotions

9.1 General Bonus Terms

All bonuses, rebates, cashback, and promotions offered by zas36 are subject to specific terms and conditions stated alongside each offer. The general conditions that apply to most bonuses are as follows:

• Each bonus carries a wagering requirement that must be met before it can be withdrawn. The wagering requirement is typically expressed as a multiple of the bonus amount (e.g., 20x means you must wager 20 times the bonus amount).
• Bonuses have a set validity period. Any bonus not used within this period will expire automatically.
• One bonus per offer, per account, per household, per device, and per IP address unless otherwise stated.
• Zas36 reserves the right to withdraw or modify any bonus if there is evidence of misuse.

9.2 Automatic Rebate & Cashback

Weekly slot rebates and table game cashback are calculated automatically based on your total wagering amount for that week and credited to your account every Monday. Automatic rebates and cashback require no separate claim. Rates are based on the member's VIP tier and are detailed in the VIP Rewards.

9.3 Bonus Abuse Policy

Any attempt to abuse the zas36 bonus system – including but not limited to registering multiple accounts to claim new member bonuses repeatedly, hedge betting with bonus funds, or manipulating the system – will result in the cancellation of all related bonuses and winnings, and may lead to account closure.

10. Game Rules

All games available on zas36 – including slots, blackjack, live table games, and all other casino games – use a Random Number Generator (RNG) that is independently audited by an accredited body. Every spin, hand, or round is a random event free from any external influence.

• The outcome of all games is final once the relevant round is complete. No appeals may be made against valid game results.
• In the event of a technical disruption during gameplay, zas36 will make every effort to restore the session to its last recorded state. If restoration is not possible, the affected bets will be refunded to the member's account.
• The use of any automated software (bots), assistive tools, or other methods to exploit games is strictly prohibited and may result in account closure and forfeiture of winnings.
• The RTP values displayed for each game are based on information provided by the respective game provider and represent long-term averages calculated across millions of rounds.

11. Sports Betting

The zas36 Sports Betting section covers a wide range of sports, including football (Malaysia Super League, EPL, Champions League, and more), BWF badminton, e-sports (MLBB Pro League Malaysia, Dota 2), NBA, tennis, and many others. The following additional rules apply specifically to Sports Betting:

• All displayed odds are current at the time the bet is placed. Odds may change before the bet is confirmed.
• Bets that have been confirmed and accepted cannot be cancelled, except under circumstances specifically stated in the rules of the relevant sports game.
• If an event is cancelled, postponed, or not completed within the specified timeframe, all related bets will be fully refunded to the member's account.
• Zas36 reserves the right to void any bet suspected of involving bribery, fraud, or match manipulation.
• Bets placed during live matches (live betting) are subject to outcomes as confirmed by the relevant official sports authority.

12. Responsible Gaming

Zas36 takes its commitment to responsible gaming seriously. We provide a range of tools to help members manage their playing habits in a healthy way:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
• Loss Limit: Set a maximum loss limit for a given period.
• Take a Break: Take a temporary break from the platform for a duration of your choosing.
• Self-Exclusion: Option to permanently block access to your account or restrict it for an extended period.

If you or someone you know may be experiencing a gambling problem, please reach out to the zas36 support team or seek help from an appropriate support organisation. More information is available on the Responsible Gaming us.

13. Limitation of Liability

To the extent permitted by applicable law, zas36 shall not be liable for:

• Any financial losses incurred as a result of playing on the zas36 platform.
• Service disruptions caused by factors beyond zas36's control, including internet infrastructure failures, third-party service outages, or force majeure events.
• Losses arising from unauthorised access to a member's account due to the member's own negligence in safeguarding their login credentials.
• Government decisions or changes in law affecting the availability of zas36's services.

In all cases, zas36's maximum liability to any member is limited to the amount deposited by that member within the 30 days preceding the claim.

14. Applicable Law

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms & Conditions or the use of the zas36 platform shall be resolved through the competent courts of Malaysia.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or removed to the minimum extent necessary so that these Terms & Conditions remain in full force and effect.

For any enquiries regarding these Terms & Conditions, please contact our team at support@zas36.click. We will endeavour to respond to all enquiries within 48 business hours.